PRIVACY POLICY
The purpose of this Privacy Policy and Legal Notice is to help you understand our privacy practices, including the personal data we collect, why we collect it, what we do with it, and how we protect it, as well as your individual rights, all in compliance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons (GDPR), as well as Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE or LSSI).
At EWIGEM, we are committed to protecting your data and your privacy as our top priority.
DATA CONTROLLER
Adriana Nieto Ortega
General Manager of EWIGEM
Ali Algomari 1A
41013 - Seville
Contact email: contacto@ewigem.com
DATA AND CONSENT
The source of the personal data that we may process for the provision of services is presumed at all times to have been provided by the user visiting the website (hereinafter “The User”) through the various enabled means, which may include identification data such as name, email address, etc., that the user may have provided. The user is solely responsible for the accuracy and updating of their data. User data originates from the forms enabled on the Portal which, once completed and upon acceptance of the data processing consent boxes, are sent to our server in compliance with security protocols.The recipients of the personal data we process are the professionals who maintain an employment relationship with us and/or third parties involved in the logistics, transport, and delivery of our products.
We expressly exclude the processing of personal data of minors, unless expressly authorized by their parents or legal guardians.
PURPOSE OF PROCESSING
In compliance with current legislation and its implementing regulations, we inform you that the personal data and information you provide when filling out any electronic form available on our website (hereinafter “the Portal”) will be incorporated into a personal data file owned by the Data Controller.
The purpose of the data processing is to process your request and manage the contractual relationship that binds us.
Specifically, the purpose of the processing we perform on your data is as follows:
Queries, complaints, requests, and the exercise of rights that assist users visiting the Portal.
Management of the purchase and sale of products through our website.
Prevention of cyberattacks on the website. We monitor and control the use of the Portal to prevent and detect fraudulent use, unauthorized access, alteration, or loss of information that could generate civil, criminal, and/or administrative liabilities.
Management of Portal cookies: the uses, purposes, and management are purely statistical, for the proper functioning and display of the website.
LEGITIMACY
The legal basis for processing your data is the consent you grant us by checking the box in which you accept our terms and conditions.COMMUNICATION AND TRANSFER OF DATA
We will not communicate your data to any third party, unless you provide your express consent or in compliance with a legal obligation. Data sent to third parties will be used solely to offer you our services, specifically to external companies we use to help us manage our business (such as order fulfillment, shipping, payment processing, etc.).USER RIGHTS
These rights are essential in Data Protection because they allow you to decide about your own information. As a user, you have the ability to direct your communications and exercise your rights by following the formalities imposed by the Organic Law on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD) 3/2018 and the General Data Protection Regulation (GDPR).Any person has the right to obtain confirmation as to whether or not our company is processing personal data concerning them.
Interested parties have the right to the following considerations:
Request access to personal data related to the interested party.
Request their rectification or deletion.
Request the limitation of their processing.
Object to the processing.
Data portability.
Revoke consent for any processing for which they have consented, at any time.
You may exercise your rights of access, rectification, cancellation, and opposition by contacting the email info@ewigem.com along with valid proof in law, such as a photocopy of your National ID or equivalent, indicating in the subject line “DATA PROTECTION”.
Finally, we inform you of your right to file a complaint with the relevant data protection supervisory authority, in particular, with the Spanish Data Protection Agency (https://www.agpd.es/portalwebAGPD/index-ides-idphp.php).